People, Rostering and Operations
Recruits, screens, inducts and rosters the workforce, manages work health and safety, the vehicle fleet and the volunteer program, and keeps the training and screening register current. The rostering desk is the first call for any shift change and runs the after-hours on-call line.
What the team is accountable for
- Recruitment, screening and onboarding
- Seven-day rostering and after-hours on-call
- Work health and safety, lone worker and manual handling programs
- Mandatory training and worker screening register
- Fleet, equipment and volunteer coordination
How we know it is working
Who works here
Fiona McAllister
Fiona manages recruitment, rostering, work health and safety and the fleet, and joined Willow three years ago from a hospital workforce team.
Sione Tuilagi
Sione runs the Dandenong roster desk and the after-hours on-call line, and has filled shifts at Willow for five years.
Where the work is recorded
Roster and Shift Log
The seven-day roster of client visits and shifts, with check-in status, hours worked and shift notes for the rostering desk.
Incident and Hazard Register
The register of injuries, near misses, hazards, allegations, behaviours of concern and restrictive practices, with the reportable scheme, investigation status and actions.
Assessment tasks in this department
No scenario is set in this department yet.
Documents the scenarios use
- See the document library.