Simulated workplaceCAQA Willow Community Care is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
CHCCAQA WillowSimulated workplace
Simulated workplace
Staff directory

The people

Ten roles you will work with. Sign in as any of them to personalise the workspace. All people are fictional.

Every person here is fictional. Names, roles and biographies were invented by CAQA for the simulation and do not describe any real person.
HV

Helena Vasquez

Chief Executive Officer
Executive · she/her

Helena has led Willow since 2018 after fifteen years in community housing and aged care, and chairs the quality and safeguarding committee.

TB

Tom Brennan

Home and Community Care Manager
Home and Community Care · he/him

Tom manages the aged care program across all three hubs and has been with Willow for eleven years, starting as a support worker.

AD

Anjali Deshpande

Disability Services Manager
Disability Support Services · she/her

Anjali leads the NDIS program, support coordination and behaviour support implementation, and joined Willow six years ago from a day service.

KM

Kai Morrison

Youth and Family Services Manager
Youth and Family Services · they/them

Kai runs youth outreach and family services across the three hubs and has been a youth worker and case manager for fourteen years.

RA

Ruth Abela

Mental Health and Wellbeing Manager
Mental Health and Wellbeing · she/her

Ruth is a mental health nurse by background and has led the recovery program for four years, building the peer workforce from two to nine.

DN

Daniel Nguyen

Quality and Safeguarding Manager
Quality, Safeguarding and Compliance · he/him

Daniel owns the quality system, incident and complaints registers and regulator notifications, and has been with Willow for seven years.

FM

Fiona McAllister

People and Operations Manager
People, Rostering and Operations · she/her

Fiona manages recruitment, rostering, work health and safety and the fleet, and joined Willow three years ago from a hospital workforce team.

ST

Sione Tuilagi

Rostering Coordinator
People, Rostering and Operations · he/him

Sione runs the Dandenong roster desk and the after-hours on-call line, and has filled shifts at Willow for five years.

LP

Lena Petrova

Senior Support Worker
Home and Community Care · she/her

Lena delivers personal care and buddies new workers on their first home visits, and has been a Willow support worker for nine years.

JW

Jarrah Williams

Youth Support Worker
Youth and Family Services · he/him

Jarrah runs the Dandenong drop-in and outreach van and has worked with young people at Willow for three years.