For trainers and assessors

Runs in any modern browser on desktop, tablet or phone. No installation, no plug-ins, no student accounts. Each package has its own address, for example bsb.caqa.com.

Link to the whole site, a scenario or a single document from Moodle, Canvas, aXcelerate, Cloud Assess, Blackboard or any LMS that can open a web link. A SCORM wrapper that launches the site and records completion can be supplied on request.

Student entries stay in the student's browser (local storage). Nothing is sent to CAQA or to any server, so no personal information is collected and no accounts are needed. Students print or export their evidence for submission.

Keyboard navigable, screen-reader labels on controls, reduced-motion support and a visible Motion toggle on every page.

Licensed to the RTO under the CAQA Resources licence agreement for use with its enrolled students and staff across all its campuses and delivery modes. Contact CAQA for pricing and reseller terms.

All content, fictional entities, documents and software remain the intellectual property of CAQA. The RTO may print and adapt documents for its own delivery within the licence.

A private copy with the RTO's own business name, colours and logo can be produced on its own address.

Extra documents, scenarios, systems and staff roles can be added, and existing ones adjusted to match the RTO's assessment tools, industry partners or state requirements.

Deep links per scenario and per document, optional SCORM launch package, and evidence summaries in a format that suits the RTO's assessment records.

Choose a scenario that matches the unit you are assessing, give students the role and the inbox message, and let them work through the tasks using the documents and systems. The assessor notes on each scenario describe the evidence to collect.

Students open the site and choose a role from the people page or the scenario. No password is needed for the simulated workplace. Each student's records are kept separately in their own browser session so they do not overwrite each other.

Records created in the Client Register, Roster and Shift Log, Progress Notes, Incident and Hazard Register and Feedback Register are saved in the student's browser and can be exported as a file for submission. They are not sent to CAQA or to any real organisation.

Each system has a reset control that restores the eight seed records. Resetting clears the student's own entries, so export first if you need them as evidence.

Yes. Trainers can add records to any system, and the scenario and document text can be customised by CAQA for your RTO. Contact CAQA if you want a version of Willow with different programs or an additional site.

No. Willow Community Care, its staff, clients, partners and records are fictional and were written for assessment. Regulators, laws and standards named in the documents are real so that students learn the correct frameworks.