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CAQA Willow Community Care · Simulated workplace

Mandatory Training and Worker Screening Register

RegisterControlled document
WIL-REG-001
v2.0
Document ownerPeople and Operations Manager
Version2.0
Approved2 February 2026
Next review2 February 2027
StatusCurrent

Purpose. This register records every worker's and volunteer's screening checks, mandatory training and competencies so that no one is rostered without the clearances and skills the role requires.

1.What the register holds

The register records, for every employee, volunteer and student on placement, the NDIS Worker Screening Check, Working with Children Check, police check where required, driver licence, first aid and CPR, and completion of each mandatory training module. It records the issue date, expiry date and evidence location for each item.

  • NDIS Worker Screening Check
  • Working with Children Check
  • National police check (aged care)
  • Driver licence and vehicle authorisation
  • First aid and CPR
  • Manual handling, infection control, lone worker, occupational violence, safeguarding and child safe modules
  • NDIS Worker Orientation Module and Code of Conduct
  • Medication assistance competency

2.Who maintains it

The People and Operations team must update the register within two working days of receiving evidence. Coordinators must check the register before rostering a worker to a new client or program. Workers must provide renewal evidence before the expiry date.

3.Expiry and non-compliance

The register produces a report of items expiring within 60 days each Monday. A worker whose screening check has expired must not be rostered until it is renewed. A worker whose training has expired must be rostered only to clients where the expired module is not required, and must complete the module within 30 days.

4.Audit and reporting

The Quality and Safeguarding team will audit a sample of 20 workers each quarter and report compliance to the Board quality and safeguarding committee. The register is evidence for NDIS Commission audits and aged care quality reviews and must be available on request.

5.Privacy

The register holds personal information and must be accessed only by the People and Operations team, program managers and the Quality and Safeguarding team. Evidence documents must be stored in the secure personnel file and not emailed.

WIL-REG-001 v2.0 · CAQA Willow Community CareUncontrolled when printed. Simulated document created by CAQA for training and assessment.